Chang Wen Lai CEO at Ninja Van
At 27 and with no logistics experience, Lai Chang Wen started a company that netted $45m in investments. The learning curve was steep and it meant 22-hour work days, sleeping in the office, and even sorting parcels and doing deliveries himself.
Ninja Van went on to redefine the industry by enabling next-day door-to-door deliveries for e-commerce firms and their customers And right now Ninja Van is one of the most successful start up stories in the logistics space. Having grown in a short span to a regional player, Ninja Van has a presence in Southeast Asia. Apart from Singapore, Malaysia and Indonesia, they are operating in Thailand, Philippines and Vietnam too. And they are currently delivering close to 100,000 parcels per day.
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Stay tuned as we cover:
- Route Optimization. Would AI be an important factor in improving it?
- Why the founders of Ninja Van work so well together.
- The importance of being hungry to learn and having less ego when working in a start-up.
- If you want to be a successful entrepreneur in South East Asia – Don’t get married!
Episode #09: Chang Wen Lai CEO at Ninja Van
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Part 1 – Industry Trends:
- [01:36] Talking about the journey so far but also what is next for Ninja Van.
- [03:05] Artificial intelligence. Do you think it has the potential to disrupt industry?
- [05:36] Route Optimization. Would AI be an important factor in improving it?
- [06:17] Without accurate address, there’s no route optimization. The question then is how do you get accurate address?
Part 2 – Talent and Recruitment:
- [08:35] The founders of Ninja Van. Tell us a little bit how did you get together? Any secrets for you working together very good as a team?
- [10:52] Fresh blood in the team. Tell us a little bit about skill sets, and what mindset are you looking for when you are recruiting talent to move the company forward?
- [12:17] How can you tell if somebody has the desire, the hunger to learn but at the same time less ego?
Part 3 – Personal success stories and habits:
- [13:55] What does the word ‘entrepreneurship’ mean to you?
- [14:14] It’s always focusing on what’s next and remembering what’s behind which makes you an entrepreneur.
- [15:10] If you are an entrepreneur, you should first “throw away your face” [ego] assuming you have nothing to start with, then you will have everything to gain
- [15:27] Talking about advice you received through your journey as an entrepreneur. That you think was really valuable or it really stuck with you?
- [17:23] Is there any personal habit that you think contributes to your success?
- [19:48] Are there any resources that you keep yourself updated to learn to keep the trains on your desk?
- [20:32] If you can give some advice to somebody graduating university what would it be?
- [20:51] First advice is don’t get married. A little bit funny but why[..]
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